Warranty: Star Tech Journal guarantees all of our products. Hard Copy: If for any reason you are not satisfied, return the manual for a full refund. Downloads: Contact us if for any reason you had trouble with your download. We will re-activate your link for another download. For obvious reasons, no refunds will be issued for downloads. CDs: In the event a CD-ROM proves to be defective, it will be replaced immediately upon receipt. CD-ROMs may not be returned for credit. Shipping not included. Warranty does not include damage due to misuse or abuse.
Privacy: Purchasing items on the Star Tech Journal website is safe and secure. We respect your privacy and we will only use your personal data for processing your order. Your email address will only be used to notify you of Star Tech Journal announcements and never given to any outside company.
Shipping: We stock all items on our website and usually ship within 48 hrs receipt of your order via UPS ground service. Worldwide shipping available, please inquire.
Returns: We will exchange, refund or credit your purchase within our warranty outline above. Purchaser is responsible for 20% restocking fee and all shipping costs for exchanges and returns.
Terms: Star Tech Journal has secure online ordering. We accept Mastercard, Visa, American Express and Discover cards (issued by US banks).
Our PayPal address for payments is paystj@startechjournal.com
Personal checks and money orders are accepted. Your order ships after check clears bank. Sorry, we do not ship COD.
Mail In Orders: Shop online, proceed to checkout, fill out shipping information. When you receive your total with shipping, simply print this order and mail to Star Tech Journal, PO Box 2021, Medford, NJ 08055 along with your check or money order.
Taxes: NJ customers will be charged 6% sales tax. Out of state residences are responsible for any taxes that may be due.
Questions: If you have questions, we will be happy to answer them. Please click on the Contact link above for more information.
